All quotations, contracts, goods and services sold by the seller will be governed and controlled under the following terms and conditions unless otherwise stated in writing.   1.        GENERAL 1.1.               “AKET” means AK Electrical Testing 1.2.               “Customer” means the person who buys or agrees to buy the Products or Services from the Seller. 1.3.               “Seller” means AK Electrical Testing 1.4.               “Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the seller. 1.5.               “Delivery date” means the date specified by the seller when the products or services are to be delivered. 1.6.               “Products” means those Products specified. 1.7.               “Services” means those Services specified. 1.8.               “Price” means the price for the products or Services excluding carriage, insurance, VAT and if appropriate any export duties or taxes. 2.        ORDERS 2.1.               Placing an order does not constitute our acceptance of the order. Acceptance is only granted when the order has been confirmed (by email or in writing) by us. We reserve the right to decline acceptance of any order. 3.        QUOTATIONS AND ACCEPTANCE 3.1.               Quotations are valid for (30) days from date of despatch by the seller of the quotations and represent no obligation until the seller accepts the customers offer in a written order. Any verbal quotation by the seller must be confirmed in writing before the quotation has any validity on the seller’s part. 3.2.               In the event of inconsistency between the sellers and customers conditions, the seller’s shall prevail. No variation of the seller’s conditions shall be binding upon the seller unless and until the variation has been accepted in writing by a duly authorised person on behalf of the seller. 4.        PRICE AND DELIVERY 4.1.               Prices do not include VAT. 4.2.               Any delivery period quoted will be an estimate only. The seller will be under no liability for failure to meet any agreed delivery period quoted. 5.        PRICE VARIATION 5.1.               The seller reserves the right to increase the price of any goods or services agreed to be sold in proportion to any increase of costs to the seller between the date of acceptance of the order and the date of delivery (including but not by way of limitation those relating to exchange rates and taxes) or where the increase is due to any or default of the customer, including the cancellation by the customer of part of any order. 6.        PAYMENT 6.1.               Payment shall be due from date of invoice unless accepted in writing by a duly authorised person on behalf of the seller, or specified different on the quotation documentation. 6.2.               For all late payment of monies not received within the agreed payment terms, AKET shall be entitled to make a legal claim to recover monies due plus interest, court costs, and statutory compensation as laid down in the Late Payment of Commercial Debts Regulations 2002. 7.        RETURNS POLICY 7.1.               In the unlikely event that a return is requested, all Products returned must include all original items undamaged, in re-saleable condition, all original packing including  manuals, warranty forms, etc. 7.2.               Shipping and handling fees are not refundable. 7.3.               The customer is responsible for all shipping costs incurred shipping products back to AKET. We strongly recommend you use a recorded/insured delivery service as we will not accept responsibility for goods lost in transit.

7.4.               Our acceptance of returned goods does not mean we agree to a refund. 7.5.               All returned goods are inspected and the circumstances reviewed. The customer will be informed of our decision within 7 days of receipt of goods. 8.        PRIVACY POLICY 8.1.               As required by the UK Data Protection Acts of 1984 and 1998, AKET do not distribute any data regarding our customers or suppliers with any third party business. Customer or supplier data is only shared between AKET and her sister companies AGrade Computing Services and Pallet Recovery & Son. 9.        LIMITATION AND LIABILITY 9.1.               The seller (so far as permitted by law) shall not be liable in contract, tort or otherwise, for any losses or damages suffered by the customer whatsoever arising out of, or in connection with, the supply of goods and services conforming to the original agreed specification or at the seller option to refund to the customer any monies already paid in respect of those goods or services. 9.2.               The sellers total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, shall be limited to the price of the products or services supplied. Under no circumstances will liability extend to paying the customer damages for consequential losses. 10.     FORCE MAJEURE 10.1.            The seller shall have no liability in respect of failure to deliver or delay in delivering or performing any obligations under the contract due to any cause outside the reasonable control of the seller including but not limited to acts of God, fire, floods, war and civil disturbance or riot, act of Government, currency restriction, labour disputes, strikes, and unavailability of materials or failure of supplier’s carrier or sub contractor to delivery on time. 10.2.            Where the customer has made whole or part payment on a contract for the supply of goods or services and work has already commenced the seller undertakes to give reasonable notice to cancel the contract where force majeure applies with the seller entitled to withhold reasonable expenses from payment already made with the balance of any money being returned to customer. 11.     VALIDITY 11.1.            If any term, condition, or provision of these terms and conditions is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby. 12.     TERMINATION 12.1.            If the customer commits any breach of these terms and conditions of the contract or suffers distress or becomes involve or commits and act of bankruptcy or composition with creditors or goes or is put into liquidation or if a receiver is appointed over part of the customer’s business, the seller may, without prejudice to any rights, which may have accrued or which may accrue to it, terminate the contract summarily by notice in writing. 13.     LAW 13.1.            All inspection and testing carried out by the supplier and all maters in connection with this work will be subjected to English Law and to the exclusive jurisdiction of the courts of England. 13.2.        All contracts are governed by the laws of England and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under them.